Return Policy 

 

 

 

 

WHAT can be returned?

All returns become a store credit for purchase of the same stocked item or another Item of the same value of the purchased item.


Do we charge restocking fee?

Yes (14%)


WHEN do items need to be returned by?
10 bussiness days of purchase


WHERE do items need to be returned to?
You will be notified of which warehouse to return Item to.

 

HOW do customers return items?
After notifying Elite Vision of the reason for the return, you will be emailed an RA number & address for one of our warehouses for the return.



SHIPPING Cost Paid By who for returns?
Customer pays return cost.



CREDIT for returns?
Elite Vision will provide store credits or exchange for another item to the value of the purchase only, if the returns item was DOA (Dead On Arrival) warranty, the item will be exchanged and reshipped



Packing materials?
Items must be returned in there original packing and the same condition it was sold in or return will not be excepted. Do Not Tear Open Box or wrappings