IP Phone system preconfiguration services

Elite Vision offers complete IP Phone system preconfiguration services to our Customer’s.

Elite Vision's certified professional service technicians will configure your phone system to your customer's requirements. Just let us know what you need and Elite Vision will do the hard work for you!

Elite Vision offer three levels of pre-configuration services for 3CX, Grandstream and Epygi phone systems (see tables below).

Choose the level required by your customers and we will configure your complete system. You simply plug it in at your customer's site... It doesn't get any easier!

Let Elite Vision help you drive more business by giving you the opportunity to sell.

3CX, Grandstream and Epygi Phone Systems

Phone system preconfiguration order codes

Basic
ALL-PS-SVC-BAS

 

Advanced
ALL-PS-SVC-ADV

 

Premium
ALL-PS-SVC-PRE

Feature

Basic

Advanced

Premium

       

Network Settings - LAN, WAN, DHCP, DNS, SNTP, etc.

Yes

Yes

Yes

PSTN, ISDN Configuration
(Does not include External Gateway Configuration)

Yes

Yes

Yes

IP Phone registration and extension setup

1-10 Phones

11-29 Phones

30-100 Phones †

Advanced IP Phone Setup, including programming of Soft Keys

No

Yes

Yes

Configuration of Carrier SIP Trunks

1

2-3

3+

Call Parking, Hunt Groups, Paging, Intercom, Call Distribution

No

Yes

Yes

Single Level Auto Attendant / IVR Setup

No

Yes

Yes

Recording and Configuration of Auto Attendant / IVR Voice Prompts

No

Yes

Yes

Multilevel Auto Attendant / IVR Setup

No

Yes

Yes

Fully Customisable Auto Attendant / IVR Setup

No

Yes

Yes

Basic Call Routing

  • Incoming calls to single extension
  • Single Outbound Call Route
  • Emergency Number configuration

Yes

Yes

Yes

Advanced Call Routing

  • Incoming calls to single extension
  • Single Outbound Call Route
  • Emergency Number configuration
  • Least Cost Routing
  • Incoming calls to Auto Attendant / IVR
  • Incoming calls to Call Groups / Call Queues
  • Call Failover for Outbound Calls
  • Per Extension - Call Blocking

No

Yes

Yes

Direct In Dial (DID) Configuration

5

Up to 19

20+

Day / Night Switch

No

Yes

Yes

Setup of Remote or Out-of-Office Extensions

No

Yes

Yes

Advanced Call Centre features such as ACD, Call recording, Barge-In etc. *

No

Yes

Yes

Audio and/or Video Conferencing Configuration *

No

Yes

Yes

Inter-office Call Routing

No

Yes

Yes

Configuration of Supported External PSTN/ISDN/GSM Gateways **

No

Yes

Yes

† For preconfiguration of more than 100 phones please contact your Elite Vision Account Manager for a quote.

* Dependent on the phone system purchased.

** Applies to Elite Vision Supplied Gateway product only.